Industry
Managed Services Provider (MSP)
Challenge
Managing complex CSP subscriptions with limited visibility and manual processes was costing GadellNet time, revenue, and efficiency.
Results
With Work 365, Mike reduced billing time by 80%, recovered $10,000 in missed monthly revenue, and transformed his licensing operations
Key Product
Work 365 - CSP Management
GadellNet, a Managed Services Provider (MSP), struggled with inefficiencies in managing complex CSP subscriptions, leading to revenue leakage, billing errors, and time-consuming manual processes. By implementing Work 365, Mike, a Licensing Specialist, transformed his workflow—reducing billing time by 80%, recovering $10,000 in missed monthly revenue, and improving overall operational efficiency. Work 365’s automated billing, real-time updates, and analytics tools enabled seamless subscription management, empowering sales, finance, and support teams. This case study highlights how Work 365 became a game-changer, not just for Mike, but for the entire organization’s growth.
