Industry
Cloud Solutions and Managed Services
Challenge
Manual billing, high support volume, and difficulty tracking Azure usage while bundling their security products.
Results
Streamlined processes, expanded to 3 countries with multi-currency support, improved workflows, and enhanced customer satisfaction through self-service capabilities.
Key Product
KPCS, a Microsoft system integrator, automated billing, support, and Azure tracking with Work 365, enabling efficient operations, global expansion, and improved customer satisfaction.
