Industry
Managed Services Provider (MSP)
Challenge
Scaling posed hurdles for Heartland HBS, including identifying growth challenges, adopting a systematic organization-wide approach, and ensuring due diligence with structured processes for successful implementation.
Results
Partnering with Work 365, Heartland HBS identified and resolved scaling issues early. Structured processes ensured a smooth implementation, improving their efficiency and operations, creating a scalable foundation for growth.
Key Product
Work 365 - CSP Management
Heartland Business Systems (HBS) faced growing challenges in managing complex billing and subscription cycles across multiple clients. Scaling operations introduced inefficiencies, revenue leakage, and time-consuming manual processes. By implementing Work 365, HBS automated key billing functions, improved accuracy, and eliminated manual workload—creating a scalable, streamlined system. Read the full case study to learn how Work 365 helped HBS achieve operational excellence and future-proof its growth.
