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Generating a Certificate Signing Request (CSR) for Dynamics 365 Portal SSL Configuration

Applies to: Dynamics 365 Portal, Work 365
Audience: IT Administrators, Security Teams

Overview

To secure your Dynamics 365 Portal with an SSL certificate, you’ll need to generate a Certificate Signing Request (CSR). This guide provides step-by-step instructions using the DigiCert Utility tool.

Prerequisites

✔ Your Dynamics 365 Portal must be licensed and configured with a custom domain.

Procedure

1. Download and Install the DigiCert Utility

✅ Access the DigiCert® Certificate Utility for Windows from the official DigiCert website.
✅ Install the tool by following the on-screen instructions.

2. Generate the CSR

✅ Launch the DigiCert Utility.
✅ Click on "Create CSR."
✅ Fill in the required certificate details:

  • Field: Common Name Value: Your portal’s custom domain (e.g., yourportal.customdomain.com)
  • Field: Organization Value: Your company’s legal name
  • Field: Organizational Unit Value: Your department (e.g., IT)
  • Field: City/Locality Value: Your city
  • Field: State/Province Value: Your state or province
  • Field: Country Value: Your country code (e.g., US for United States)

✅ Ensure the "Certificate Type" is set to "SSL."
✅ Click "Generate" to create the CSR.

3. Save the CSR File

✅ In the subsequent popup, select "Save to File."
✅ Choose a secure location to store the .csr file.

Next Steps

✅ Submit the generated .csr file to your chosen Certificate Authority (CA) to obtain the SSL certificate.
✅ Ensure that the CA provides you with a .pfx file, as this format is required by Microsoft for SSL certificate installation on Dynamics 365 Portals.

Additional Resources

For detailed guidance on configuring SSL certificates for Dynamics 365 Portals, refer to:

✔ Microsoft’s Official Documentation: Add Custom Certificates

Conclusion

By following these steps, you can successfully generate a CSR and secure your Dynamics 365 Portal with an SSL certificate, ensuring encrypted communication and data protection for your users.